Telehealth

What is Telehealth?

Connecting online or over the phone! There are a wide range of services that generate great results in an online format.
Services we run include:

Observational assessments
Parent education
Client appointments
Home program reviews
School strategy sessions
Client case management

Who can we can help?

Any family who would benefit from our expertise, is passionate about supporting the children in their lives, and is unable to attend face to face sessions in Penrith.
We can provide telehealth supports to:

Children
Parents
Teachers
Other community members
Other health professionals

How can we help?

Many of our services can be completed through video sessions. We are able to:

Develop home programs
Complete parent consults and parent training
Oberservation- based and parent/client interview summary assessments
Run sessions with children with support of their parents
Complete virtual home visits and help set up calm corners or sensory spaces
Develop tailored sensory diets and regulation strategies
Administer some forms of assessment
Develop individualised support plans for students and schools
Contribute to IEP development
Run many of our groups and programs

Limitations:

Many of our standardised assessments are not designed to be administered over video call, restricting the comprehensive nature of our assessments. For a comprehensive assessment, clients would need to attend our service or a local provider.

A Summary assessment can be completed via video call and, for many clients, can be adequate to set relevant goals and initial therapy plans.

What to expect?

After joining the Spring Forward Family with an intake call and returning all paperwork, you will join a waitlist.

Following this, a 2 hour initial appointment will be booked to meet your family.

Who attends?

Any adult who is able to provide insight into your concerns and challenges, and the baby/child/teenager themselves.

What happens in the session?

We encourage families to log on 10mins before their first appointment to ensure any technical difficulties are addressed before the appointment.

You will meet the Spring Forward team member, and they will explain their process and expectations for the session. We typically aim to work youngest to oldest, freeing up young minds as quickly as we can.

This is followed by general observations and a detailed caregiver interview designed to help us understand what is causing the challenges your child faces and this impact this is having on your family.

After this, a report is provided and we aim to schedule a parent consult before starting any sessions or appointments.

What is a Parent Consult?

This is our opportunity to teach, clarify, and empower! You are the most knowledgeable on your child and we bring the knowledge of our speciality. This is the moment we collaborate to develop clear goals and plans by sharing our knowledge and problem solving together. It is a valuable step in therapy success!

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Parent education/consultations
◦ These are completed by joining online where discussions can happen about the assessments/observations where parents are able to question and understand the processes moving forward. Visuals are also provided to enhance the experience for the parent to further their learning on what is happening for their child.
◦ Parent education can allow those who are unable to make the in clinic experience for whatever the reason is. This will allow for them to seek the content and further their learning to apply in practice
One-on-one intervention
◦ With a list provided of what is needed for the session, we can have any discipline on telehealth. This can allow for them to interact with the heavy work, regulation strategies or interventions that they will be using in the clinic at home. It also allows them to make connections for what they can use so that it can be implemented more so at home.
Group intervention
◦ Provides new skills to be learnt and harnessed to interact with others. It builds their social skills and capacity as they need to be more purposeful of what they are communicating so that the rest of the group understands and is aware of what is happening. Our groups and programs have been adjusted to that they can operate in a online platform. It should be noted that some resources might be needed to sent out to families to participate in the group.
Home visits
◦ Having a virtual home visit allows the SFFC person to see what will be helpful to assist in the implementation of strategies. These virtual home visits allow therapists to see what the family have available to use for their child to use. This assists in building habits of using what they have at home to assist in their regulation either in the form of heavy work, deep pressure or emotional release.
School related supports
School visits
◦ A virtual school visit can allow for a therapist to interact with a client’s teacher or school staff so that clarification on what is happening at school, provide education to the teacher and assist in implementing strategies in the classroom that will be of assistance to the client and their peers. Education is provided to help teachers understand what is happening for the client and what are potential triggers for them. Observing the classroom as a whole can help in allowing the client to seek a calm down area or what can be used to assist in the regulation of the client while they are at school.
Teacher interviews
◦ Are a time that are dedicated to teachers asking and clarifying what is happening for their student and the classroom as a whole because of the client that is being discussed. This is an opportunity to provide education for the teacher and help them to understand and prepare how to support the client by assisting with appropriate strategies for the client and the reasons as to why they are needed.
IEP development
◦ An individual Education plan is an important document for teachers to assist in making school great for each kid. This document helps the teachers to understand what a kid’s goals are. By a therapist being a part of the IEP meeting, we can provide insight into how to make the goals achievable and how to assist in meeting these goals. Informing of strategies to assist in meeting these goals will allow the student and teaching staff to be more successful.
Client case collaboration
◦ This can allow for multiple people who are connected to a client to get together and discuss goals, progress and future plans for a person. The client, parent or caregiver as well as other services or people that they interact with can come together so that new plans can be made. These meetings can allow for all parties to be available so that everyone is on the same page and create clear communication lines for everyone.

Get in touch today